Why Staying in Touch Matters: How Communication Helps Us Find the Right Nanny for Your Family
At Happy Nest Nanny and Maternity Agency, we pride ourselves on providing exceptional childcare professionals — from experienced nannies to compassionate maternity nurses and reliable night nannies. But to ensure we match your family with the very best, there’s one vital ingredient we rely on: clear, consistent communication during the recruitment process.
We understand that life can get busy, especially when you’re juggling work, children, and other commitments. However, delays in communication can lead to missed opportunities — and even to the disappointment of losing out on your ideal nanny.
The Reality: High Demand, Limited Availability
The demand for experienced, trustworthy childcare professionals is incredibly high. As a result, the most sought-after nannies are often offered roles very quickly — sometimes within days. If we don’t hear back from you after we’ve shared profiles or set up interviews, there’s a real risk that the nanny you were interested in may accept another offer.
It’s heartbreaking for families to return to us weeks later, only to find out that their top choice is no longer available. That delay can set the process back considerably, and we may have to begin the search again from scratch.
The Impact on Your Search
We are currently inundated with enquiries from brilliant nannies — which is a good problem to have! However, we cannot move forward with presenting new candidates or progressing existing ones if we don’t have feedback or updates from the families we’re supporting. When we don’t hear from you, we’re unable to process the many high-quality applications we’re receiving, and the momentum of your search slows significantly.
How You Can Help
To keep your recruitment journey smooth and effective, here are a few key ways to support the process:
- Respond Promptly: Whether it’s feedback on a CV, scheduling an interview, or confirming a second meeting, a quick response helps us move forward efficiently.
- Keep Us Updated: If your circumstances change or you’ve found another solution, letting us know allows us to adjust our focus and support other families and candidates in the meantime.
- Stay Engaged: Even a short message saying “still thinking things over” helps us manage expectations and keep the process active.
We’re Easy to Reach
To make staying in touch as easy as possible, you can contact us in whatever way suits you best. We’re available via:
- Facebook Messenger
- Text message
- And not forgetting a good old-fashioned phone call
Our office hours are Monday to Friday, 10am to 6pm — but feel free to message us outside those hours and we’ll get back to you as soon as we can.
We’re Here to Support You
We know that finding the right nanny or maternity nurse is an incredibly personal journey, and we’re here every step of the way to help. With open communication, we can better navigate the process, reduce delays, and give you access to the very best professionals available.
Thank you for working with us and for helping us continue to deliver the outstanding care and service that Happy Nest is known for.
Warm wishes,
The Happy Nest Team
